Crisis & Issues Management

The healthcare sector is acutely exposed to issues that can easily escalate into major crises. Careful identification and appraisal of potential issues before they become a crisis can be hugely important in preparing a client and minimising damage

We are well placed to help clients facing challenges from product failure to political manoeuvring, litigation or dispute. Our experience in spotting emerging issues and ensuring clients are well prepared to handle them has prevented, or helped to contain, many potential crises. We are able to call upon colleagues within FD London who specialise in offering communication strategies for clients facing the most difficult challenges

We have also been called on to step in mid-crisis where clients are being bombarded both externally and internally for immediate responses. We work with clients to manage their online reputation, neutralise litigation communication and minimise business risks.

FD Santé has conducted issue management programmes on behalf of many pharmaceutical companies including Sanofi-Aventis, Cephalon Inc, GSK, Leo, PGP, Pfizer, Roche, Schering-Plough and Wyeth.